FAQs
Please see our comprehensive list of FAQs below
Q DTS Virtual General Information
Why has DTS decided to reschedule the dates for DTS20?
In today’s new market, the landscape for events has changed and there is an understandable and necessary increase in demand for virtual conferences. Dublin Tech Summit’s track record gives us a unique ability to lead and deliver the same quality of content and engagement via a virtual platform. We see the demand for a new virtual event offering unique content, inspired insight and respected voices.
What are the new dates for DTS20?
DTS20 Live has been rescheduled to 21-22 April 2021 and we are delighted to announce that DTS Virtual will be taking place on the 14th October 2020.
Will the speaker line-up change?
We are currently liaising with all of our speakers and are delighted to say that a large majority are looking forward to speaking in person at the Live Event in April 2021 and at our virtual event in October. We will be announcing new speakers in the coming weeks.
What are the live event dates?
DTS20 has been rescheduled to April 2021 and will be taking place on the 21-22 April 2021 at the RDS Dublin.
Guide to our virtual tech summit
On 14th October, you will log in with credentials provided upon registration and enter the DTS Virtual lobby which is designed to have the look and feel of a physical space.
From there, you can visit the Virtual Auditorium, the Exhibition Hall, the Networking Lounge and the Information Desk, with unlimited access to all areas.
The Virtual Auditorium: Here is where the conference agenda – including speaker details and themes – will be posted. A countdown timer will let you know when a live session is due to start. Once a session begins, you’ll be able to engage with our tech leaders in real time through a live virtual chat!
The Exhibition Hall: This is a dedicated space for our partners to highlight exciting new technologies. Attendees will be invited to click on each booth for downloadable content and further information. Engage with our partners via private or public messages, and even one-to-one live video chats!
The Networking Lounge: This is the DTS Virtual social hub where attendees from over 70 countries across the world will meet and share information with each other. This provides the opportunity to speak with like-minded individuals, form connections, design plans, and build for the future!
The Information Booth: Manned by our event organisers, attendees can ask questions about any aspect of the event. We will direct technical queries to our Technical Help Desk where support will be received via live chat, phone line or email.
For further information or questions
For further information or questions, please contact our support team at [email protected]
Q I’m an exhibitor, what does this mean for me?
How will this affect my involvement at DTS20?
Great news, DTS20 is not being cancelled, it is being rescheduled until the 21-22 April 2021. In line with your partnership, the value will automatically be transferred to our new April 2021 dates and in addition to this, you will receive partnership at the Virtual event on top of your existing package.
If you have any further questions on this please do not hesitate to contact your DTS sales team or account manager who will be happy to keep you updated on event progress.
Do I need to do anything to transfer my package over to the new dates?
The great news is you won’t have to lift a finger! We will be reaching out to all exhibitors individually and working with you over the coming weeks to ensure you are as excited about this new event date and DTS Virtual as we are!
What if I can’t make the new dates?
All relevant packages can be transferred to DTS 2021 taking place on the 21-22 April 2021 at the RDS Dublin.
If you have any further questions on this please do not hesitate to contact your DTS sales team or account manager who will be happy to keep you updated on event progress.
I have already shared tickets with my invited guests, how will they be affected?
No problem, all tickets will be automatically reallocated to the new live event date in April 2021 and your invited guests will all receive tickets to DTS Virtual, all ticket holders will be notified directly.
I am an Exhibitor at DTS20, can I get my money back?
Great news, DTS20 is not being cancelled, it is being rescheduled until the 21 April 2021. In line with your partnership, the value will automatically be transferred to our new April 2021 dates and in addition to this, you will receive partnership at the Virtual event on top of your existing package.
If you have any further questions on this please do not hesitate to contact your DTS sales team or account manager who will be happy to keep you updated on event progress.
Q I’m an attendee, what does this mean for me?
How will this affect my ticket for DTS20?
Great news! All attendee tickets will be automatically transferred to the new live event date on the 21 – 22 April 2021 and on top of that you will receive a ticket to DTS Virtual in October.
Do I need to do anything to transfer my ticket over to the new dates?
The great news is you won’t have to lift a finger! We will reallocate your ticket to the new live event dates and issue you a new ticket for DTS Virtual. We are looking forward to welcoming you to DTS Virtual on the 14th October along with more than 5,000 of the brightest minds in technology and business.
What if I can’t make the new dates?
DTS Virtual will remain on demand for 3 months after the 14th of October so you can access the content at a time that suits you via your login.
You will also receive your updated ticket for DTS 2021 taking place on the 21 – 22 April 2021 at the RDS Dublin. Please email [email protected] if you have any questions.
Q I’m a speaker at DTS20, what does this mean for me?
How will this affect my involvement at DTS20?
All speaker agreements will be automatically transferred to the new live event date of 21 – 22 April 2021 we have a limited number of speaking slots for the virtual event but we hope to include as many as we can in DTS Virtual in October.
Is there any action I need to take at this point?
Our DTS speaker management team will be reaching out to all speakers individually to confirm availability across both DTS Virtual 2020 and DTS Live April 2021 [email protected]
What if I can’t make the new dates?
There are a variety of speaking options for both DTS Virtual and DTS Live.
But not to worry, all speakers unable to attend October 14th will be offered a comparable speaking spot at DTS 2021 taking place on the 21 – 22 April 2021 at the RDS Dublin.
When will I get more information on my new speaking slot?
We are currently working on our new speaker schedule and will continue to work closely with all speakers over the coming weeks to secure all availabilities and lock in speaking slots.
I have already shared tickets with my speaker guest, how will they be affected?
No problem, all tickets will be automatically reallocated to the new live event date in April 2021 and, in addition to this, your invited guests will all receive tickets to DTS Virtual. All guests will be notified directly.
Q I made travel arrangements for April/September what does this mean for me?
Can I be reimbursed for April/September travel/accommodation?
In light of COVID-19 (coronavirus), many airlines are waiving change and cancellation fees, with some offering full refunds. Please check with your airline(s) or hotel for their specific policies.
I had submitted a visa request to travel for the conference in April, what will happen to my visa?
Please liaise with your local consulate to transfer your visa to the new 2021 dates. If you need any additional letters from us, please email us at [email protected]
DTS20
Q General
I bought a ticket for DTS20, can I get a refund?
Great news, DTS20 Live is not being cancelled it is being rescheduled until the 21 April 2021 and all ticket holders will automatically receive a ticket for DTS Virtual live . Any ticket holders will have their tickets automatically transferred over and validated for the new event date.
Will I be reimbursed for my lost travel and accommodation costs?
Google will be cancelling all attendee hotel reservations made through the conference website. If relevant, you will already have received a hotel cancellation email from [email protected] You will need to cancel any other travel plans or accommodations separately, and are responsible for any associated fees.