FAQs
Please see our comprehensive list of FAQs below
Q DTS Virtual General Information
What are the dates for DTS22?
DTS22 Live has been rescheduled to 15 – 16 June 2022 and it will take place in the RDS, Dublin
Will the speaker line-up change?
We are currently liaising with all of our speakers and are delighted to say that a large majority are looking forward to speaking in-person at the Live Event in June 2022. We will be announcing new speakers in the coming weeks.
I bought a ticket for DTS21, can I get a refund?
All ticket holders will automatically receive a ticket for DTS Virtual 2021. Ticket holders will also have their tickets automatically transferred over and validated for the new event date (15 – 16th June 2022).
Q I’m an exhibitor, what does this mean for me?
How will this affect my involvement at DTS21?
Great news, DTS21 is not being cancelled, it is being rescheduled until the 15 – 16 June 2022. In line with your partnership, the value will automatically be transferred to our new June 2022 dates and in addition to this, you will receive partnership at the Virtual event on top of your existing package.
If you have any further questions on this please do not hesitate to contact your DTS sales team or Account Manager who will be happy to keep you updated on event progress.
Do I need to do anything to transfer my package over to the new dates?
The great news is you won’t have to lift a finger! We will be reaching out to all exhibitors individually and working with you over the coming weeks to ensure you are as excited about this new event date and DTS Virtual as we are!
What if I can’t make the new dates?
All relevant packages can be transferred to DTS Live taking place on the 15 – 16 June 2022 at the RDS Dublin.
If you have any further questions on this please do not hesitate to contact your DTS sales team or account manager who will be happy to keep you updated on event progress.
I have already shared tickets with my invited guests, how will they be affected?
No problem, all tickets will be automatically reallocated to the new live event date in June 2022 and your invited guests will all receive tickets to DTS Virtual, all ticket holders will be notified directly.
I am an Exhibitor at DTS21, can I get my money back?
Great news, DTS21 is not being cancelled, it is being rescheduled to the 15 – 16 June 2022. In line with your partnership, the value will automatically be transferred to our new June 2022 dates and in addition to this, you will receive partnership at the Virtual event on top of your existing package.
If you have any further questions on this please do not hesitate to contact your DTS sales team or account manager who will be happy to keep you updated on event progress.
Q I’m an attendee, what does this mean for me?
How will this affect my ticket for DTS21?
Great news! All attendee tickets will be automatically transferred to the new live event date on the 15 – 16 June 2022 and on top of that you will receive a ticket to DTS Virtual in October.
Do I need to do anything to transfer my ticket over to the new dates?
The great news is you won’t have to lift a finger! We will reallocate your ticket to the new live event dates and issue you a new ticket for DTS Virtual. We are looking forward to welcoming you to DTS Virtual on the 17th June along with more than 5,000 of the brightest minds in technology and business.
What if I can’t make the new dates?
DTS Virtual will remain on demand for 3 months after the 17th of June so you can access the content at a time that suits you via your login.
You will also receive your updated ticket for DTS22 taking place on the 15 – 16 June 2022 at the RDS Dublin. Please email [email protected] if you have any questions.
Q I’m a speaker at DTS21, what does this mean for me?
How will this affect my involvement at DTS21?
All speaker agreements will be automatically transferred to the new live event date of 15 – 16 June 2022. We have a limited number of speaking slots for the virtual event but we hope to include as many as we can in DTS Virtual in June.
Is there any action I need to take at this point?
Our DTS speaker management team will be reaching out to all speakers individually to confirm availability across both DTS Virtual 2021 and DTS Live on 15 – 16 June 2022 [email protected].
What if I can’t make the new dates?
There are a variety of speaking options for both DTS Virtual and DTS Live. But not to worry, all speakers unable to attend June 17th will be offered a comparable speaking spot at DTS22 taking place on the 15 – 16 June 2022 at the RDS Dublin.
When will I get more information on my new speaking slot?
We are currently working on our new speaker schedule and will continue to work closely with all speakers over the coming weeks to secure all availabilities and lock in speaking slots.
I have already shared tickets with my speaker guest, how will they be affected?
No problem, all tickets will be automatically reallocated to the new live event date in June 2022 and, in addition to this, your invited guests will all receive tickets to DTS Virtual. All guests will be notified directly.
Q I made travel arrangements for April/September what does this mean for me?
Can I be reimbursed for April/September travel/accommodation?
In light of COVID-19 (coronavirus), many airlines are waiving change and cancellation fees, with some offering full refunds. Please check with your airline(s) or hotel for their specific policies.
I had submitted a visa request to travel for the conference in April, what will happen to my visa?
Please liaise with your local consulate to transfer your visa to the new 2022 dates. If you need any additional letters from us, please email us at [email protected].
DTS21
Q General
I bought a ticket for DTS21, can I get a refund?
Great news, DTS21 Live is not being cancelled, it is being rescheduled until the 26 – 28 April 2022 and all ticket holders will automatically receive a ticket for DTS Virtual live . Any ticket holders will have their tickets automatically transferred over and validated for the new event date.
Will I be reimbursed for my lost travel and accommodation costs?
Google will be cancelling all attendee hotel reservations made through the conference website. If relevant, you will already have received a hotel cancellation email from [email protected]. You will need to cancel any other travel plans or accommodations separately, and are responsible for any associated fees.
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